Frequently asked questions
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TraxSail's AI agents work alongside you, dedicated to making your supply chain faster, sharper, and more reliable, backed by real-time, actionable AI insights. Among many other things, TraxSail AI automates purchase-order follow-up for small distributors, it parses whatever PO file you already have, drafts and sends follow-up emails to suppliers, reads and classifies their replies, scores each supplier's reliability, and syncs live shipment tracking, closing the loop automatically the moment an order is delivered.
No. Drag in CSV, TXT, XML, EDI, or PDF files, even a messy copy-pasted export, no fixed template required, and you can upload multiple files at once. AI extracts the supplier, PO number, ship date, description, quantity, and price regardless of how your file is formatted. (Excel .xlsx/.xls and Word .docx aren't supported yet, export those to CSV first.)
Starter is $79/mo for up to 15 suppliers, Growth is $189/mo for up to 40 suppliers. Both include a no-cliff overage of just $5/mo per extra supplier if you grow past your plan. A free trial (up to 25 purchase orders) requires no credit card.
A live score for every supplier based on how often they confirm without needing to be chased, not just whether they eventually respond. It's the core differentiator, use it to see which suppliers you can trust and which ones need a conversation.
UPS live tracking is available now, with FedEx coming soon. Once a supplier ships, tracking status syncs automatically and the purchase order closes itself out the moment it's delivered.
Yes. Your account's data is fully isolated from every other business on the platform, and supplier emails are never forwarded or shared outside your own account.
EDI 850 is available on the Scale plan for larger operations or businesses that need to trade with bigger enterprise partners. Starter and Growth are intentionally EDI-free, so you don't need IT staff to get started.
No long-term contract, cancel anytime.
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